Terms of sale

By browsing the website and purchasing from Victoria Harris.co.uk, you accept and agree to the below Terms of Sale. All of Victoria Harris’ products are sold subject to the Terms of Sale. We encourage you to read them carefully.

Acceptance of Order

Your order becomes binding as soon as it has been accepted by Victoria Harris.co.uk, subject to your rights of cancellation (see section on ‘Returns & Cancellation’).

It is your responsibility to check all the details and aspects of your order are correct and that the goods ordered are suitable for your requirements and will fit into your home (including product features, measurements, dimensions, delivery and access). Please check these details before placing your order.

Returns & Cancellations

You have the right to return the order up to 14 days after delivery, provided it is received in the original condition and fit for re-sale. You should ensure that works to be returned are packaged safely, as received, and that works are returned back to us within 14 days. Customers are responsible for the cost of return postage, and should ensure that a reliable delivery method is used with tracking.

If you receive a damaged or incorrect item, you must let us know within 14 days of receiving the item, as we cannot be held responsible for defects after this point. We require that photographs are taken of the damage immediately, and sent to us. We do not accept returns for items that have been damaged post-delivery.

Once we receive your returned order, we will replace or refund as required. Refunds are normally processed within 7 days although please allow up to 14 days.

Please note: unfortunately we cannot refund shipping costs for any orders, unless the product is faulty or damaged.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Orders & Payments

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies. Our payment processor(s) [Stripe] will also collect payment information from you. You can read their privacy policy here.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Contact Form

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Marketing

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Art Subscriptions

Payment terms

  • £175 billed with the initial order

  • Month 3 - You will receive an email invoice for £175 before the second artwork is sent

  • Month 6 - You will receive an email invoice for £175 before the third artwork is sent

  • Month 9 - You will receive an email invoice for £175 before the fourth and final artwork is sent

Images shown on the art subscription product page are for illustration only and DO NOT represent the actual 4 artworks you will receive. Each subscription artwork is created bespoke for you and is unique. Colours and compositions of each will vary based on my abstract painting style with powerful formations of light, colour, and texture.

Art subscription canvases are all 40.5cm x 30cm x 3.5cm and are delivered unframed.

(Price saving is when compared to purchasing 4 x individual artworks in the same size category.)